Frequently Asked Questions

The Guide Mexico offers a wide range of tours, including cultural and historical city tours, archaeological site visits, food and tequila tastings, adventure activities, eco-tours, and private customized experiences throughout Mexico. All of our experiences are crafted by local travelers, making us the go-to company for those seeking unique experiences that will show them the real Mexico.

You can book your tour directly on our website, by phone, or by emailing our reservations team. We recommend booking in advance to secure your preferred dates and times.

Yes! Many of our tours are family-friendly. Please check the individual tour descriptions for age recommendations and activity levels, or contact us for personalized suggestions.

Absolutely. All of our guides are fluent in English and Spanish, and some speak additional languages. Please let us know your language preference when booking.

Our tour prices typically include transportation, entrance fees, guide services, and any activities specified in the tour description. Meals, drinks, and gratuities may be included on select tours. Please check the details for each tour or ask our team for clarification.

We recommend comfortable clothing, walking shoes, sunscreen, a hat, water, and your camera. For adventure or water-based tours, bring a swimsuit, towel, and insect repellent. We’ll provide you with a specific list after booking.

We strive to make our tours accessible and enjoyable for everyone. Please let us know about any mobility issues, allergies, or dietary needs when booking, and we will do our best to accommodate you.

Safety is our top priority. We work only with experienced guides and trusted partners, follow all local regulations, and provide detailed safety briefings before each tour.

We offer free cancellation up to 48 hours before your tour for most experiences. For private or custom tours, please refer to your booking confirmation or contact us for details.

Tips are not required but are always appreciated if you enjoyed your experience. A typical tip is 10–15% of the tour price.

Visit our Contact Us page for all the details.